How do the pendants work? Do we send the ashes to you so you can create a pendant?

Please do not send us ashes. All pendants have a small cavity which you are able to fill with ashes yourself. Each pendant opens (generally at the top) to a small cylindrical cavity where you place some ashes. You can the close the pendant, securely holding the ashes inside. For more information on filling https://myangel.co.nz/pages/filling

What are your pendants and chains made of?

All our pendants are made from surgical stainless steel. Gold pendants are stainless steel with Gold Vermeil. Stainless steel pendants look like sterling silver but are harder wearing and are great to wear if you suffer from allergies. We have had very little issues with our pendants, had no complaints of gold wearing off, and we are prepared to stand by them, so you can buy with confidence.

Which pendants hold ashes?

All our pendants hold a nominal amount of ashes. Cylinders and bullets hold more than hearts due to their style. All pendants hold between a couple of good pinches and about half a teaspoon of ashes, depending on the style. We have over 300 different cremation jewellery pendants for you to select from!

What comes with the pendant?

Pendants as sold as pendant only, so you can add your own chain. We offer a range of chains that match the pendant when ordering as an optional extra. Each pendant comes with the pendant in a jewellery case, a filling kit so you can fill the pendant yourself. The filling kit includes instructions on how to fill, a polishing cloth, small funnel, tweezers, glue and tooth picks. For pendants that require a screwdriver to open, we also include this in the filling kit.

All pendants are in stock and are usually couriered to you the same or following business day, unless personalised engraving is requested.

For New Zealand orders, our courier picks up around midday so if you place your order in the morning on weekdays, chances are it will be couriered that day! Rural Delivery can take a few days extra. Shipping on all retail pendant only orders shipped within NZ is $5 or FREE for orders over $150.

Engraving has a flat rate cost NZ$40 per pendant. You can select a font type and wording when ordering pendants. We copy the lettering exactly as you have it written when ordering, including capitalisation. Each line is limited to 12 alphanumeric characters - remember the more characters per line the SMALLER the font will be!
We take care when personalising pendants with laser engraving. You do not have the option of where the engraving is placed however My Angel's selected engraving provider takes all care to ensure reasonable placement. Engraving will tend to be placed on the back, center of the pendant.

Engraving is completed every Tuesday afternoon and items sent the next business day. If urgent services are required please contact My Angel to discuss (additional charges will apply).